NinjaTrader Setup

Establish a reproducible NinjaTrader baseline before MarketXero enters the chart.

• Update NinjaTrader 8 and restart the machine if the environment has been pending an update.
• Verify the broker and feed credentials already connect inside Control Center.
• Remove or disable unrelated custom studies on the first validation chart.
• Reserve one clean workspace for MarketXero onboarding.
• Record the exact instrument, interval, and session template used during the first install.

Download the current package from the user portal, then import through NinjaTrader's add-on flow. Keep the file zipped.

• Open Control Center -> Tools -> Import -> NinjaScript Add-On.
• Select the portal .zip download. NinjaTrader extracts it during import.
• Proceed through the third-party add-on warning. Only import packages from portal.marketxero.com.
• If prompted to replace existing files, select No unless MarketXero support instructs otherwise.
• Wait for the successful-import confirmation before closing the dialog.
• Restart NinjaTrader immediately after import.
• Re-open the chart and confirm MarketXero indicators are visible in the list before loading templates.
• Capture any warning or error text verbatim if the import fails.

Template drift is one of the most common reasons a clean install becomes hard to support later.

• Save a baseline chart template after the first successful validation.
• Keep the initial MarketXero template separate from personal chart experiments.
• Name the validated template clearly so support can ask for it by name.
• Only expand into multi-chart workspaces after the baseline template is stable.
• Re-save the template after any approved settings changes so the customer always has one known-good fallback.